Privacy Policy DSA Carpet Cleaning Glasgow
Last Updated: 26-November-2025
Welcome to DSA Carpet Cleaning Glasgow.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use any of our cleaning services.
By using our website or submitting your information through our contact/booking forms, you agree to the practices described in this policy.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
When you contact us or fill out a form, you may provide:
- Your Name
- Phone Number
- Email Address
- Postal Code / Address
- Service Details or Inquiry Message
This information is required so we can respond to your request, generate quotes, and provide services.
b) Automatic Information (Cookies & Tracking Technologies)
When you visit our website, we may automatically collect:
- IP Address
- Device Information
- Browser Type
- Pages You Viewed
- Time Spent on Site
- Interaction With Forms
This helps us improve website performance and user experience.
c) Third-Party Analytics
We may use tools like:
- Google Analytics
- Meta (Facebook) Pixel
- Lead Tracking Tools
These services help us understand visitor behavior and improve conversions.
2. How We Use Your Information
We use your information for the following purposes:
- To contact you regarding your inquiry
- To provide cleaning service estimates and booking details
- To improve our website and marketing performance
- To send service-related updates or confirmations
- To prevent fraud or unauthorised access
- To improve customer experience through analytics
We never sell your data to any marketing companies.
3. Sharing of Information
Your personal data may only be shared with:
- Our internal service team
- Professional cleaners assigned to your job
- Trusted third-party tools (Google, Meta, hosting services)
- Legal authorities if required by law
We do not share, rent, trade, or sell your information to third parties for advertising.
4. Cookies Policy
Our website uses cookies to:
- Improve loading speed
- Save form information
- Track user behaviour for analytics
- Optimize ads performance (Facebook & Google)
You can disable cookies anytime from your browser settings, but some features may not function properly.
5. Data Security
We take the following measures to protect your information:
- Encrypted website connection (HTTPS)
- Secure hosting environment
- Restricted access to personal data
- Regular security checks and updates
However, no online system is 100% secure — but we take all reasonable precautions.
6. Your Rights Under GDPR (UK & EU)
You have the right to:
- Request the personal data we have about you
- Ask us to delete your data
- Request corrections to inaccurate information
- Opt out of any marketing communication
- Withdraw consent anytime
To request any of the above, contact us at:
Email: info@carpetcleaningglasgow.uk
7. Retention of Data
We only keep your personal information as long as necessary for:
- Service delivery
- Legal compliance
- Customer support and after-service care
Once no longer needed, your data is securely deleted.
8. External Links
Our website may contain links to external websites.
We are not responsible for their content or privacy practices.
9. Updates to This Policy
We may update this Privacy Policy occasionally.
Revised versions will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out:
📍 DSA Carpet Cleaning Glasgow
📧 Email: info@carpetcleaningglasgow.uk
📞 Phone: +44 7492 722321
